Through WhatsApp automation and chatbots, governments can streamline the process of directing customer queries, reducing dataset the need for human intervention. This automation feature helps provide quick and consistent responses while saving resources.
Optimization of information dissemination
Government organizations can use WhatsApp Business API to quickly deliver important information to citizens. Personalized and targeted messages can be sent simultaneously, saving time for government officials at all levels.
You can use your you need to be very careful mobile device to receive health updates, emergency alerts, license renewals, fine payments, etc. through this two-way communication.
Additionally, government organizations can use digital tools such as chatbots to provide 24/7 assistance with government services.
24/7 availability
Although government offices generally operate during set business hours, citizens may have needs or questions at any time. Regardless lithuania phone number of the hour, citizens can always count on WhatsApp to be available at all times and provide prompt responses to ensure prompt assistance.